Privacy Policy

Last Updated: May 2026

Last Updated: May 2026

Welcome to AirCare+. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.aircareplus.sg) or book our home wellness services.

1. Information We Collect To provide our clinical extraction services, we collect the following personal information when you book an appointment or contact us:

  • Identity Data: First and last name.

  • Contact Data: Email address and phone number.

  • Location Data: Your physical home address (strictly for dispatching our service technicians).

  • Transaction Data: Details about the services you purchased (e.g., mattress count, add-ons).

2. How We Use Your Information We use your data exclusively to operate our business and deliver your requested services. Specifically, we use it to:

  • Process and manage your bookings.

  • Dispatch technicians to your home.

  • Send appointment confirmations, reminders, and post-service follow-ups.

  • Respond to your customer service inquiries.

3. How We Share Your Information We do not sell, rent, or trade your personal information. We only share your data with trusted third parties strictly necessary to deliver our services:

  • Service Technicians: Your address and contact details are securely shared with our dispatched technicians solely to fulfill your scheduled appointment.

  • Booking & Operations Software: We use third-party calendar and operational software to manage appointments securely.

  • Legal Compliance: We may disclose information if required by law or to protect the safety of our team and customers.

4. Cookies and Website Tracking Our website, hosted on Squarespace, uses essential cookies to ensure the site functions correctly and to provide a smooth booking experience. We also use standard analytics tools to understand how visitors interact with our site, helping us improve our services.

5. Data Security We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

6. Your Rights You have the right to request access to the personal data we hold about you, or ask us to correct or delete it. To make a request, please contact us using the details below.

7. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at: